Terms & Conditions

Welcome to Smart Education’s e-shopping chart system. Please read the following information carefully before you proceed. By completing the shopping process, you agree to the following terms and conditions.

Important Notes

1. You have to complete the whole shopping process within 30 minutes.

2. Smart Education Co. Ltd. will acknowledge receipt of application through e-mail within 2 hours after your successful submission. You must enter your e-mail address correctly on the on-line application. Subsequent change of e-mail address through the system is not allowed.

3. If you have not received any acknowledgement within 2 hours after you have submitted your application on-line, please contact Smart Education Co. Ltd. immediately.

Personal Data (Privacy) Ordinance

1. Personal Data provided as part of the registration process will be used SOLELY for the purpose of the purchase. The data will be handled by the Smart Education Co. Ltd.

2. Under the provisions of the Personal Data (Privacy) Ordinance, you have the right to request access and the correction of your personal data. Anyone wishing to access or make corrections to either data should submit a written request to do so to Smart Education Co. Ltd.

Refund Policies

1. We offer a 7-day free exchange if there is a defect in our product you purchased. Please send us an email to info@mysmartedu.com to request for an RMA for product exchange or refund.

2. We do not offer any refunds for the following products:
 A. Online subscription accounts (once the account have been activated by the user)
 B. Please refer to ETS’s test products cancellation policy listed on www.ets.org

Contact Us

If you have any questions regarding your purchase, please contact us:

Address: Smart Education
    Unit E, 11/F, Ford Glory Plaza, 37-39 Wing Hong Street, Cheung Sha Wan, Kowloon
Phone: +852 2851 3822 (HK)  &+853 62616000 (MO)
Email: info@mysmartedu.com